No enquiry ignored
Every new enquiry gets a reply, even when the whole team is buried in deadlines.
Keep new enquiries warm in your busiest weeks
Turn on the waitlist in busy periods like January. Enquiries still come in and are screened as normal, prospects get your custom message saying you'll be in touch, and they're saved to a separate list to contact when you're ready.
Included in every plan, from £110 a month.
What is an enquiry waitlist?
An enquiry waitlist lets an accountancy practice keep taking enquiries when it's too busy to respond straight away. In strively, enquiries still come in through your form and are screened against your rules as normal. Prospects receive a custom message letting them know you'll be in touch, and they're added to a separate list so you can contact them when you're ready.
Why practices use the waitlist
Expectations set
Prospects know you've received their enquiry and that you'll be in touch, so they're less likely to look elsewhere.
Ready when you are
Good-fit enquiries wait on a separate list, so you can work through them once the busy period is over.
How the waitlist works
Your enquiry form keeps working as normal. Only what happens next changes.
Turn it on
Switch on the waitlist for your busy periods, such as January.
Enquiries are screened
New enquiries come in through your form and are checked against your rules as normal.
Your message is sent
Prospects receive your custom message letting them know you'll be in touch.
Contact from the list
Good-fit enquiries are saved to a separate list to contact when you're ready.
Good fitCustom message sent and added to your waitlist
Limited company · £400k · Accounts, tax, payroll
Not a fitDeclined by your rules, as normal
Sole trader · £18k · One-off tax return
Everything the waitlist can do
Screening still happens
Turning on the waitlist doesn't switch off your rules. Every enquiry is still checked first.
- Enquiries come in through your form as normal
- Your accept and decline rules still apply
- Only good-fit enquiries join the waitlist
Your rules · still on
IfLimited company, turnover £100k+Waitlist
IfDirector's loan account is overdrawnDecline
IfOnly needs a self assessmentDecline
Your own custom message
Prospects hear from you straight away, in your words, so they know their enquiry hasn't gone unnoticed.
- Write the message in your practice's voice
- Let prospects know you'll be in touch
- Sent automatically to every waitlisted enquiry
Your waitlist message
MessageThanks for getting in touch. January is our busiest month, so we've added you to our list and will be in touch soon.
Sent to every waitlisted enquiry
A separate list to work through
Waitlisted enquiries sit on their own list, apart from your live pipeline, until you're ready to contact them.
- Kept separate from your live enquiries
- Work through them once the busy period is over
- Nothing lost in an inbox
Your waitlist
Hartley & Co LtdLimited company · accounts and payrollTo contact
Brook Lane DentalLimited company · accountsTo contact
Oakfield LettingsLandlord · property accountsTo contact
The waitlist for every kind of practice
Every practice has a busy season. The waitlist keeps new enquiries warm through it.
Accountants
Keep taking enquiries through January without them going unanswered.
Example: on from January until the 31stBookkeepers
Keep new clients waiting politely while you onboard a busy month.
Example: on during quarter-end VAT returnsPayroll bureaux
Stay open to new payroll enquiries through year-end.
Example: on around the tax year endTax advisers
Handle a rush of specialist enquiries without dropping any.
Example: on during your busiest filing weeksHow strively's waitlist compares
We couldn't find a waitlist for enquiries in any of the tools UK practices use most.
strively · Screened enquiries, your custom message and a separate list to contactBuilt in
Ignition · No waitlist foundNot foundGoProposal · No waitlist foundNot foundFigsFlow · No waitlist foundNot foundSocket · No waitlist foundNot foundBetter Proposals · No waitlist foundNot foundPandaDoc · No waitlist foundNot foundChecked October 2026 against each tool's published information. Follow a row for the full comparison.
Where the waitlist fits in
Every strively feature hands over to the next, from first enquiry to onboarded client.
- Enquiry forms →Qualify every enquiry automatically.
- You're hereWaitlistKeep enquiries warm in busy periods.
- Meeting booking →Book discovery calls without the back-and-forth.
- Automated chasers →Follow-ups at every stage, sent for you.
Frequently asked questions
An enquiry waitlist lets a practice keep taking enquiries when it's too busy to respond straight away. In strively, enquiries are still screened, prospects get a custom message saying you'll be in touch, and they're added to a separate list to contact later.
Yes. Enquiries come in through your form in the normal way and are checked against your rules, so only good-fit enquiries join the waitlist.
They receive your custom message letting them know you've received their enquiry and will be in touch.
They're added to a separate list, apart from your live enquiries, so you can contact them when you're ready.
We couldn't find a waitlist for enquiries in Ignition, GoProposal, FigsFlow, Socket, Better Proposals or PandaDoc when we checked in October 2026.
Stay open to new clients, even in January
A 30-minute demo, tailored to your firm, using the kind of enquiries you get every week.
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